Digital enablement at the point of interaction

A custom workflow for
every asset.

It’s an endemic problem with most asset management, maintenance, support and engagement platforms today: They were built for desktops and back-end administrators, not for end users. Openscreen Track overlays existing source-of-truth systems with contextual digital workflows designed for end users, enabled with no friction by a simple scan of a QR Code.

Book a demo → See how it works

Asset Management Product Verification Customer Engagement Equipment Compliance Product Education Asset Maintenance Customer Acquisition

Make every touchpoint digital

The challenge

You are missing the opportunity to support, engage & interact

Every asset, product, and resource you have in the field is an opportunity to digitally engage. The problem is your back-office systems leave them invisible and with no voice.

→

The opportunity

Meet employees, customers & end-users where they need you most

Make every touchpoint personalized, contextual and digital. Pair your assets and resources with their own digital twin. Create the right digital experience and deploy it at scale.

01 How it works

Design, generate, interact.

Openscreen Track extends your back-office processes to the point of interaction, seamlessly overlaying, transforming and maximizing your existing investments

1 Design your workflow

Create a contextual, asset experience in minutes

Use Openscreen Track’s drag-and-drop workflow editor to create an interactive experience for your asset, resource, product or identity. Map data and processes to underlying systems of record, or create standalone processes where existing ones don’t exist:

✓Match your brand look and feel within minutes

✓Drag and drop input fields with checkboxes, drop-down, multi-select, etc.

✓Add interactive email and SMS notifications

✓Set scheduled timers for inspection and preventative maintenance

✓Map to underlying systems with our API integration wizard

✓Create multi-step, multi-page workflows

✓Add conditional actions based on gathered data

✓Enable file upload including photos, videos

Stage Elements

^Header

TText

Form Elements

▾Dropdown

≡Multiline

▣Photo Upload

✎Signature

▭Button

Empty stage — drag elements in to build the workflow

Incident reporting form

Vehicle 3186 C4

Issue Type

Customer Incident▾

Priority

Medium▾

Issue Description

Damaged customer wall during installation

Photo Evidence

▣Tap to add photo

Technician Signature

Sign here

Submit

Button Actions

Submit Form ✓

Navigate to Stage

Create Work Order

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3186 C4

_10071

4207 B2

_10072

5312 A9

2 Generate QR Codes, twin to your assets

Pre-assign, twin on site or assign on generation

Generate assignable or pre-assigned QR Codes for your workflow. Digitally twin codes to assets using batch, API or “assign-on-scan” methods. Enable your stakeholders to interact with an asset on a one-to-one basis. No app needed: The entire asset identity, history and workflow is encapsulated in the QR Code tag itself.

✓Generate and assign to match your current processes

✓Seamlessly integrate generation into your manufacturing processes

✓Pre-design QR Codes using Openscreen Track design studio

✓Batch generate up to 100,000 QR Codes at a time

✓Generate “on-the-fly” when a user first scans a QR Code

✓Stylize QR Codes with colors and logos

Assign codes · Infusion Pump 6 of 6 assigned

✓

3 Deploy, optimize & measure

See in real time how point-of-interaction workflows can instantly reduce paperwork, increase field adoption of processes, and drive true asset intelligence in your organization. Whether it’s operations, support, maintenance, IT or marketing – leverage Openscreen Track to digitize your field operations:

✓Location-based insights, including consent-based GPS

✓Scans and interactions by asset type

✓Contact capture for marketing, auditing, verification

✓Time of day, day of week frequency reporting

✓Out of the box UI reports, CSV exports and reporting API

Scan activity · Greater Toronto Area LIVE

IP cluster GPS precise

Total scans

0

Locations

0

02 Capabilities

What Openscreen Track gives you.

Create workflows in minutes

Create asset-specific, field-first workflow using a no-code editor. Publish or modify with the click of a button.

Connect to your systems of record

Deep-link, or integrate via API to your downstream asset, maintenance & customer systems

Generate QR Code twins at scale

Design, configure and generate QR Code twins at any time. Pair QR Codes with specific asset types.

Assign twins as it suits you

Twin assets and resources as they are created, or twin them in the field, choose from a number of pre-configured methods

Deploy without an app

Empower and enable every stakeholder with web-based workflows that are 100% secure. No app to download or maintain.

Monetize every insight

Gather valuable insights with every QR Code scan and every stakeholder interaction. Improve workflows based on usage.

03 Key benefits

Why teams choose Openscreen Track.

01

To drive field adoption of back-office processes

Openscreen Track brings back-office processes to front line staff, in a 100% field-first way to transform operations.

02

To extend digital experiences to every stakeholder

With web-based workflows activated by “smart” QR Codes, digital enablement extends to employees, partners and even customers

03

To differentiate products and add value

Brands use Openscreen Track to enhance and extend their products by adding digital extensions to physical products.

04

To turn asset management into a profit center

Track layers onto the asset systems you already operate and pushes events to them, so it adds capability without a rip-and-replace.

05

To transform operations without replacing legacy systems

Openscreen Track overlays ITSM, EAM & CMMS and pushes events to them, so it adds field capability without a rip-and-replace

06

To capture leads, prospects and customers

Openscreen Track’s workflows and serialized QR Codes are helping field marketing teams turn print campaigns into digital campaigns, instantly.

Give every individual asset its own workflow, its own digital twin and its own voice

Asset Intelligence at the Point of Interaction

Learn more →

A custom workflow forevery asset.